Privacy Policy
Pingxiang Hongyao Glass Packaging Co., Ltd. ("we", "our", "us") is committed to protecting the privacy of our website visitors and business customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.hongyaoglass.com).
1. Information We Collect
We may collect the following types of information when you browse our website, submit an inquiry, or place an order:
- **Personal identification information**: Your name, email address, phone number, WhatsApp number, company name, and shipping address.
- **Order and inquiry information**: Product specifications, customization requirements, order history, and communications with our sales team.
- **Technical data**: Your IP address, browser type, device type, pages visited, and time spent on our site, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your product inquiries and provide quotations.
- To process and fulfill your orders, including packaging and shipping.
- To communicate with you about order status, samples, and customer support.
- To improve our website, products, and customer service.
- To send you product updates, catalogs, or promotional materials (only with your consent).
3. Information Sharing and Disclosure
We do **not** sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted logistics and shipping partners to deliver your orders.
- With payment providers when you make a payment.
- When required by law or to protect our legal rights.
- With your explicit consent.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw your consent for data processing.
To exercise any of these rights, please contact us via our Contact Us page.
7. Children's Privacy
Our website is intended for business customers and is not directed to children under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
For any questions about this Privacy Policy, please visit our **Contact Us** page.